How to reach us
For order support, delivery updates, and general inquiries
Phone
For immediate assistance during operating hours
Live Chat
Available for quick questions and order guidance
Support hours are 9am–8pm ET, with extended hours during major holidays
Send us a message
Order support and delivery questions
Our team can assist with order status, delivery timing, product questions, and post-delivery follow-up.
Orders are reviewed prior to dispatch and delivered through local drivers across New York City. If your inquiry relates to a recent delivery, include relevant details so we can review the outcome and respond efficiently.
Corporate and bulk gifting
For corporate orders, bulk gifting, or recurring delivery needs, contact our team to coordinate timelines, quantities, and delivery requirements.
We support office deliveries, client gifting, and large-volume seasonal orders across New York City.
What to expect
This is a delivery-based service with no retail storefront. We do not offer pickup, walk-in service, or facility access.
Support is provided remotely through email, phone, and chat, aligned with order timelines and delivery schedules.
