Privacy Policy
Last updated: February 28, 2026
NYBaskets operates this website and all related information, content, features, tools, products, and services (collectively, the “Services”). The Services are hosted on Shopify, which enables us to provide functionality and process transactions.
This Privacy Policy describes how we collect, use, and disclose your personal information when you access or use the Services, make a purchase, or communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to personal information.
By using the Services, you acknowledge that you have read and understand this Privacy Policy.
Personal Information We Collect
“Personal information” refers to information that identifies or can reasonably be linked to you. It does not include anonymized or de-identified data.
We may collect or process the following categories of personal information, depending on your interaction with the Services and applicable law:
- Contact details (name, billing/shipping address, phone number, email)
- Financial information (payment details, transaction confirmations)
- Account information (username, password, preferences)
- Transaction data (purchases, cart activity, returns, exchanges)
- Communications (messages, support inquiries)
- Device information (IP address, browser, network, identifiers)
- Usage information (interaction with the Services)
Sources of Personal Information
We may collect personal information from:
- You directly (when you place orders, create an account, or contact us)
- Automated technologies (cookies and similar tracking tools)
- Service providers acting on our behalf
- Partners or third parties
How We Use Personal Information
We use personal information for the following purposes:
Service Delivery and Operations
To process transactions, fulfill orders, manage accounts, arrange shipping, facilitate returns, and provide customer support.
Marketing and Advertising
To send promotional communications and display advertisements based on your activity, where permitted by law.
Security and Fraud Prevention
To protect accounts, detect and prevent fraud, and maintain secure operations.
Communication
To respond to inquiries and provide updates related to orders or services.
Legal and Compliance
To comply with legal obligations, enforce policies, and respond to lawful requests.
How We Disclose Personal Information
We may disclose personal information in the following circumstances:
- With Shopify, vendors, and service providers supporting operations (payments, hosting, analytics, fulfillment)
- With marketing and advertising partners (subject to their privacy policies)
- When you direct or consent to sharing (e.g., shipping, integrations)
- Within our corporate group or affiliates
- In connection with legal obligations or business transactions
Relationship with Shopify
The Services are hosted by Shopify, which processes personal information to support and improve functionality. Information you provide may be shared with Shopify and its service providers, including across jurisdictions.
For more information, refer to Shopify’s Privacy Policy:
https://privacy.shopify.com
You may also manage certain privacy preferences through Shopify:
https://privacy.shopify.com/en
Third-Party Websites and Links
The Services may include links to third-party websites or platforms. We are not responsible for the privacy or security practices of these external sites. Users should review third-party policies before providing information.
Children’s Data
The Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.
If a parent or guardian believes a child has provided personal information, they may contact us to request deletion. As of the effective date of this policy, we do not have actual knowledge of selling or sharing personal information of individuals under 16.
Security and Retention
We implement safeguards designed to protect personal information. However, no system is completely secure.
We cannot guarantee absolute security of your information, and information transmitted over the internet may not always be secure. Users should avoid sending sensitive information through unsecured channels.
We retain personal information as long as necessary to:
- Provide Services
- Maintain accounts
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Your Rights and Choices
Depending on your jurisdiction, you may have rights regarding your personal information, including:
- Access / Know
- Deletion
- Correction
- Data portability
- Opt-out of targeted advertising or data sharing
These rights are subject to legal limitations. We may decline requests where permitted by law.
You may exercise rights by contacting us through the contact methods provided on the website.
We do not discriminate against users for exercising privacy rights. Identity verification may be required before processing requests.
Authorized agents may submit requests on your behalf, subject to verification.
Communication Preferences
You may opt out of promotional communications using the unsubscribe link in emails. Transactional or service-related messages may still be sent as necessary.
Complaints
If you have concerns about how your personal information is handled, you may contact us. Depending on your jurisdiction, you may also have the right to file a complaint with a data protection authority.
International Transfers
Personal information may be transferred, stored, or processed outside your country.
Where required, we rely on recognized legal mechanisms such as Standard Contractual Clauses or equivalent safeguards to support international data transfers.
Changes to This Policy
We may update this Privacy Policy to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Last updated” date.
Contact
For questions about this Privacy Policy or to exercise your rights, please contact us through the “Contact Us” page on the website.