Ordering from Australia · delivered in New York
Send gift baskets to New York from Australia
The sender is in Australia, the gift is made and delivered in New York. The store's New York team prepares it and local drivers hand it over — the same day only across Manhattan, Brooklyn and Queens when the order is in by 11 a.m. Eastern — the timing table below gives that in each of Australia's time zones. Billed in US dollars, with no border to cross and therefore no customs or import fee.
Billing here, delivery there
Cards issued in Australia and New York delivery addresses are a normal pairing here. Keep the two addresses in their own boxes; everything about timing and tax is worked out from the recipient's.
Your side of the form
Type your address the way it appears on your statement — street address, suburb, state and postcode — and set the country to Australia; your postcode is accepted in the postal-code box. The recipient learns nothing about you beyond the card message and whatever name you sign.
Who receives
Their New York address in full — building number, street, apartment or suite — plus the five-digit ZIP code (for example 10001 or 11201) and the United States as the country. The ZIP is what the checker below and the checkout both read for the delivery day; add a phone number the driver can call.
The cut-off in Australia's time
The deadline for delivery today is 11 a.m. Eastern; Australia spans more than one time zone, so the table gives today's equivalent for each. You choose the recipient's New York date, not your own. Same-day covers Manhattan, Brooklyn and Queens (11 a.m. Eastern, seven days a week, by 5 p.m. to businesses and 9 p.m. to homes); the Bronx, Staten Island, Long Island, Westchester and the rest of New York State are next business day by courier when the order is in by 2 p.m. Eastern, Monday to Friday. Delivery is free on orders of $100 or more per address in Manhattan, Brooklyn and Queens; otherwise $19.99; courier shipping is shown at checkout before you pay.
| Where you are | Order by 11 a.m. ET for delivery today | Order by 2 p.m. ET for next-day | Support (9 a.m.–8 p.m. ET) |
|---|---|---|---|
| Eastern (Sydney, Melbourne) (AEST) | 1 a.m. the next day | 4 a.m. the next day | 11 p.m.–10 a.m. the next day |
| Queensland (no daylight saving) (AEST) | 1 a.m. the next day | 4 a.m. the next day | 11 p.m.–10 a.m. the next day |
| Central (Adelaide) (ACST) | 12:30 a.m. the next day | 3:30 a.m. the next day | 10:30 p.m.–9:30 a.m. the next day |
| Northern Territory (ACST) | 12:30 a.m. the next day | 3:30 a.m. the next day | 10:30 p.m.–9:30 a.m. the next day |
| Western (Perth) (AWST) | 11 p.m. | 2 a.m. the next day | 9 p.m.–8 a.m. the next day |
Valid for September 17, 2026; when either side moves its clocks the figures shift by an hour. No deliveries: Thanksgiving, Thu Nov 26; Christmas Day; New Year's Day.
Working out today's cut-off in your time zone…
When can it arrive?
Enter the recipient's New York ZIP code — the answer comes from the same delivery service the checkout uses.
Same-day only across Manhattan, Brooklyn and Queens when ordered by 11 a.m. Eastern; next business day by courier elsewhere in New York State.
One currency at checkout: USD
How the total is made up
Gift + New York sales tax on the recipient's address + any delivery charge, all in US dollars, which is the only currency the store shows. That USD sum is what leaves your card; the Australian dollars (AUD) equivalent depends on your bank's rate, not the store's.
Accepted cards
Visa, Mastercard, American Express, Discover, Diners Club, JCB, Apple Pay and Google Pay, as shown on the store. Use your card with your own Australia billing address; a first purchase from a US store sometimes prompts a security message from your bank, which is normal.
Not an import
A gift prepared in New York and delivered in New York is a domestic delivery. Customs and import fees don't arise, and the recipient is never billed.
A greeting card, free
On each product page, Add a Greeting Card takes your message word for word. Omit your name if you'd rather the sender stayed a mystery.
Writing the card and the addresses
Everything on the store is written in English. English is the language of Australia; here is how that plays out on the card and the form.
Message language
Compose the message in any language that uses Latin letters and it is printed as written.
Your name and address
As they appear on your card statement, in Latin letters — street address, suburb, state and postcode. Your phone number with the country code.
The New York side
Name as known at the address, street and ZIP in Latin letters, a local phone the driver can call. Add the company and floor for an office, or the ward and room for a hospital.
Popular across the store
With no clear Australian favourite, the six below are the store's most-sent gifts for New York over the available history (the end of 2022 to today); all available now and priced in USD.
#1 with all senders
Custom Gourmet Gift Baskets
Build to your budget
View gift
#2 with all senders
Custom Champagne Gift Baskets
Build to your budget
View gift
#3 with all senders
Custom Wine Gift Baskets
Build to your budget
View gift
#4 with all senders
Red Wine Gifts
Priced by the bottle you choose
View gift
#5 with all senders
Custom Liquor Gift Baskets
Build to your budget
View gift
#6 with all senders
Absolute Chocolate Smorgasbord Gift Basket
$67.99
View giftAbout $153 (median $138) is the average order from Australia; neither figure is a minimum.
Where Australia's gifts go in New York
The split of Australia's New York deliveries over the available history (the end of 2022 to today), each with its delivery service. About 1 in 4 carried a company name. December is the busiest month for gifts from Australia.
61%Manhattandelivered today when ordered by 11 a.m. Eastern
19%Brooklyndelivered today when ordered by 11 a.m. Eastern
8%Westchester & Rocklandnext business day by courier
Another way in: the collections
From order to doorstep
Track the order
Order tracking on the store asks for the email address you used and the recipient's ZIP code — not your postcode. A brand-new order can take a little while to appear.
Customer support
Open 9 a.m.–8 p.m. Eastern — see the table above for Australia's zones — seven days across email, telephone and live chat — longer at the holiday peaks.
The 21+ rule
Wine, champagne, beer and spirits are released only to someone 21+ showing photo ID — never left unattended. Non-alcoholic gifts may be left with reception, a concierge, a mailroom or in a safe spot, with a notification to you.
Choose the New York destination
Every destination below has a page of its own with the delivery details for that place — the Australia side of the order doesn't change.
- Manhattan
- Brooklyn
- Queens
- The Bronx
- Staten Island
- Long Island
- Westchester & Rockland
- New York State
Before you order from Australia
How much is that in AUD?
The USD total — the gift, New York's sales tax for the recipient's address and any delivery charge — is shown before you pay. Your bank sets the AUD amount at its own rate; the store shows prices in USD only.
Which date do I choose at checkout?
The date the gift should arrive at the recipient's address, on New York's calendar. If it's already past 11 a.m. in New York, the earliest date offered is tomorrow.
What does the recipient find out about me?
Only what you choose: The recipient sees the gift, the card and, if you signed it, your name. The price, your address and your payment details are never shown.
Does the store take cards from Australia?
Yes — Visa, Mastercard, American Express, Discover, Diners Club, JCB, Apple Pay and Google Pay are the marks shown on the store. The charge is in US dollars; your bank converts it to Australian dollars at its own rate.
How late can I order for delivery today?
Before 11 a.m. Eastern on the delivery day — the table above says what that is in Australia today, and the line under it shows today's cut-off on your own clock. After that, the checker offers the next delivery day.
Does the card have to be in English?
Yes, in Latin letters — it prints as typed. Names and the delivery address must be in Latin letters.