Ordering from Hong Kong · delivered in New York
Send gift baskets to New York from Hong Kong
The sender is in Hong Kong, the gift is made and delivered in New York. The store's New York team prepares it and local drivers hand it over — the same day only across Manhattan, Brooklyn and Queens when the order is in by 11 a.m. Eastern — 11 p.m. HKT where you are. Billed in US dollars, with no border to cross and therefore no customs or import fee.
Ordering from Hong Kong: the two addresses
Anyone in Hong Kong can buy for a New York address. The checkout has two sets of fields, the payer's and the recipient's; the recipient's address is what sets the delivery day and the sales tax.
The billing fields — you
Your name as the card carries it and your own address — street address, district and region — Hong Kong uses no postal code — with Hong Kong chosen as the country. The postal-code box takes your district (no postal code) as it is. The recipient never sees your address or the price, only the card and, if you sign it, who it's from.
Theirs — the delivery address
Their New York street address, apartment or suite, and their five-digit ZIP code (like 10001 or 11201), with the United States as the country. Put the ZIP in the checker below to see which delivery day it gets; the same check runs at checkout. A phone number for the recipient helps the driver.
The cut-off in Hong Kong's time
Delivery today needs the order in by 11 a.m. Eastern. In Hong Kong that is 11 p.m. HKT — your evening, New York's morning: plenty of margin. You choose the recipient's New York date, not your own. Same-day covers Manhattan, Brooklyn and Queens (11 a.m. Eastern, seven days a week, by 5 p.m. to businesses and 9 p.m. to homes); the Bronx, Staten Island, Long Island, Westchester and the rest of New York State are next business day by courier when the order is in by 2 p.m. Eastern, Monday to Friday. Delivery is free on orders of $100 or more per address in Manhattan, Brooklyn and Queens; otherwise $19.99; courier shipping is shown at checkout before you pay.
| Where you are | Order by 11 a.m. ET for delivery today | Order by 2 p.m. ET for next-day | Support (9 a.m.–8 p.m. ET) |
|---|---|---|---|
| Hong Kong (HKT) | 11 p.m. | 2 a.m. the next day | 9 p.m.–8 a.m. the next day |
Times are for today, September 17, 2026, with daylight saving applied on both sides. No deliveries on Thanksgiving, Thu Nov 26; Christmas Day; New Year's Day.
Working out today's cut-off in your time zone…
When can it arrive?
Enter the recipient's New York ZIP code — the answer comes from the same delivery service the checkout uses.
Same-day only across Manhattan, Brooklyn and Queens when ordered by 11 a.m. Eastern; next business day by courier elsewhere in New York State.
The money side
USD at checkout
No currency menu: the store prices in US dollars and charges in US dollars. The amount includes New York's sales tax, worked out on the recipient's address, plus delivery where it applies; converting that to Hong Kong dollars (HKD) is done by your card issuer at its own rate.
Accepted cards
Visa, Mastercard, American Express, Discover, Diners Club, JCB, Apple Pay and Google Pay, as shown on the store. Use your card with your own Hong Kong billing address; a first purchase from a US store sometimes prompts a security message from your bank, which is normal.
Nothing at the border
Because the basket is built and delivered in New York, there is no international shipment — and therefore no customs, duty or import charge for the recipient.
Write the card yourself
Add a Greeting Card, on every product page, reproduces your words exactly. Skip the sender line and the gift arrives anonymously.
Writing the card and the addresses
The store, its checkout and its support run in English; in Hong Kong people speak English and Cantonese.
What the card can say
Any language written in Latin letters prints exactly as typed. Traditional Chinese script hasn't been tested on the store's card printer — use Latin letters or a transliteration.
Billing name and address
In Latin letters and exactly as your bank prints them — street address, district and region — Hong Kong uses no postal code — plus a phone number with your country code in front.
The New York side
Name as known at the address, street and ZIP in Latin letters, a local phone the driver can call. Add the company and floor for an office, or the ward and room for a hospital.
Popular across the store
Not enough Hong Kong orders to draw a ranking from, so these are the store's most-sent gifts to New York over the available history (the end of 2022 to today), all live and priced in USD.
#1 with all senders
Custom Gourmet Gift Baskets
Build to your budget
View gift
#2 with all senders
Custom Champagne Gift Baskets
Build to your budget
View gift
#3 with all senders
Custom Wine Gift Baskets
Build to your budget
View gift
#4 with all senders
Red Wine Gifts
Priced by the bottle you choose
View gift
#5 with all senders
Custom Liquor Gift Baskets
Build to your budget
View gift
#6 with all senders
Absolute Chocolate Smorgasbord Gift Basket
$67.99
View giftAnother way in: the collections
What happens next
Tracking
Enter the email address from the order and the recipient's ZIP; the tracker doesn't recognise a district (no postal code). Orders placed minutes ago may not be listed yet.
Customer support
Open 9 a.m.–8 p.m. Eastern — 9 p.m.–8 a.m. HKT the next day where you are — seven days across email, telephone and live chat — longer at the holiday peaks.
Age check at the door: 21+
For alcohol the driver needs a person 21+ with photo ID, and will not leave the gift unattended. Other baskets can be handed to a concierge, mailroom or reception, or left securely, and you hear when it has arrived.
Sending somewhere in New York?
The delivery arrangements vary from place to place, and each page spells them out; the way you order from Hong Kong does not.
- Manhattan
- Brooklyn
- Queens
- The Bronx
- Staten Island
- Long Island
- Westchester & Rockland
- New York State
Ordering questions: Hong Kong to New York
Can I pay with a card issued in Hong Kong?
Yes — Visa, Mastercard, American Express, Discover, Diners Club, JCB, Apple Pay and Google Pay are the marks shown on the store. The charge is in US dollars; your bank converts it to Hong Kong dollars at its own rate.
What will it cost me in Hong Kong dollars?
The USD total — the gift, New York's sales tax for the recipient's address and any delivery charge — is shown before you pay. Your bank sets the HKD amount at its own rate; the store shows prices in USD only.
Will my recipient be charged duty or a delivery fee?
No. The gift is prepared and delivered inside the United States; there is no customs or import fee. Delivery is free on orders of $100 or more per address in Manhattan, Brooklyn and Queens; any charge is shown to you at checkout, never to them.
What's the latest an order can go in for today?
Before 11 a.m. Eastern on the delivery day — the table above says what that is in Hong Kong today, and the line under it shows today's cut-off on your own clock. After that, the checker offers the next delivery day.
Is the delivery date my date or New York's?
The date the gift should arrive at the recipient's address, on New York's calendar. If it's already past 11 a.m. in New York, the earliest date offered is tomorrow.
Can I write the card in English?
Yes, in Latin letters — it prints as typed. A message in Traditional Chinese hasn't been tested through the card-printing path; use Latin letters or a transliteration. Names and the delivery address must be in Latin letters.