Ordering from Italy · delivered in New York
Send gift baskets to New York from Italy
Buying from Italy works exactly as it does for a New Yorker. The store's New York team packs the basket and its local drivers carry it to the recipient — the same day only in Manhattan, Brooklyn and Queens if the order is in by 11 a.m. Eastern — 5 p.m. CEST where you are. Your card is billed in US dollars; no customs, no import charge, nothing for the recipient to settle.
Ordering from Italy: the two addresses
Nothing about a Italy order is unusual to the store; its checkout simply separates the buyer from the recipient, and reads the delivery day and the tax off the recipient's address.
Your side of the form
Type your address the way it appears on your statement — street address, CAP, city and province — and set the country to Italy; your CAP is accepted in the postal-code box. The recipient learns nothing about you beyond the card message and whatever name you sign.
Them, the recipient
Their full New York address — number, street, apartment or suite — and their five-digit ZIP code (say 10001 or 11201), with the country set to the United States. The checker below reads that ZIP the way checkout does and shows the delivery day; a phone number for them helps on the doorstep.
The cut-off in Italy's time
Where you are in Italy, 5 p.m. CEST is New York's 11 a.m. Eastern cut-off for delivery today. You choose the recipient's New York date, not your own. Same-day covers Manhattan, Brooklyn and Queens (11 a.m. Eastern, seven days a week, by 5 p.m. to businesses and 9 p.m. to homes); the Bronx, Staten Island, Long Island, Westchester and the rest of New York State are next business day by courier when the order is in by 2 p.m. Eastern, Monday to Friday. Delivery is free on orders of $100 or more per address in Manhattan, Brooklyn and Queens; otherwise $19.99; courier shipping is shown at checkout before you pay.
| Where you are | Order by 11 a.m. ET for delivery today | Order by 2 p.m. ET for next-day | Support (9 a.m.–8 p.m. ET) |
|---|---|---|---|
| Italy (CEST) | 5 p.m. | 8 p.m. | 3 p.m.–2 a.m. the next day |
Times are for today, September 17, 2026, with daylight saving applied on both sides. No deliveries on Thanksgiving, Thu Nov 26; Christmas Day; New Year's Day.
Working out today's cut-off in your time zone…
When can it arrive?
Enter the recipient's New York ZIP code — the answer comes from the same delivery service the checkout uses.
Same-day only across Manhattan, Brooklyn and Queens when ordered by 11 a.m. Eastern; next business day by courier elsewhere in New York State.
One currency at checkout: USD
USD at checkout
No currency menu: the store prices in US dollars and charges in US dollars. The amount includes New York's sales tax, worked out on the recipient's address, plus delivery where it applies; converting that to euros (EUR) is done by your card issuer at its own rate.
Which cards
The store displays Visa, Mastercard, American Express, Discover, Diners Club, JCB, Apple Pay and Google Pay. A Italy-issued card is fine with your own billing address — if your bank queries an unfamiliar US merchant, that is routine and clears once you confirm.
No customs, no import fees
The gift is made and delivered inside the United States. Nothing ships internationally, so the recipient is never asked to pay anything.
The card is included
Every product page has Add a Greeting Card — it prints exactly what you type. Leave the sender line blank to stay anonymous.
Writing the card and the addresses
English is the store's language throughout — pages, checkout, support — while Italian is what's spoken in Italy.
What the card can say
Any language written in Latin letters prints exactly as typed.
Your own details
Latin letters, matching your card statement: street address, CAP, city and province. Add your phone number including the country code.
The New York side
Name as known at the address, street and ZIP in Latin letters, a local phone the driver can call. Add the company and floor for an office, or the ward and room for a hospital.
Bestsellers for New York
The Italian history is thin, so the ranking is the store's: New York's most-received gifts over the available history (the end of 2022 to today). Each one is on sale today, priced in US dollars.
#1 with all senders
Custom Gourmet Gift Baskets
Build to your budget
View gift
#2 with all senders
Custom Champagne Gift Baskets
Build to your budget
View gift
#3 with all senders
Custom Wine Gift Baskets
Build to your budget
View gift
#4 with all senders
Red Wine Gifts
Priced by the bottle you choose
View gift
#5 with all senders
Custom Liquor Gift Baskets
Build to your budget
View gift
#6 with all senders
Absolute Chocolate Smorgasbord Gift Basket
$67.99
View giftPick a collection
From order to doorstep
Track the order
Order tracking on the store asks for the email address you used and the recipient's ZIP code — not your CAP. A brand-new order can take a little while to appear.
Getting help
The support team answers 9 a.m.–8 p.m. Eastern — 3 p.m.–2 a.m. CEST the next day where you are — seven days, on email, phone and live chat; hours stretch around the big holidays.
Bottles: 21+, photo ID
A gift containing wine, champagne, beer or spirits is handed to someone 21+ who presents photo ID, and is never left unattended. Anything without alcohol may go to a concierge, reception or mailroom, or be left safely — you get a note when it's delivered.
Destinations across New York
Ordering from Italy works the same for every one of these; the delivery terms differ by place, and each page states its own.
- Manhattan
- Brooklyn
- Queens
- The Bronx
- Staten Island
- Long Island
- Westchester & Rockland
- New York State
Frequently asked — Italy to New York
How much is that in EUR?
The USD total — the gift, New York's sales tax for the recipient's address and any delivery charge — is shown before you pay. Your bank sets the EUR amount at its own rate; the store shows prices in USD only.
Is the delivery date my date or New York's?
The date the gift should arrive at the recipient's address, on New York's calendar. If it's already past 11 a.m. in New York, the earliest date offered is tomorrow.
What does the recipient find out about me?
Only what you choose: The recipient sees the gift, the card and, if you signed it, your name. The price, your address and your payment details are never shown.
Can I pay with a card issued in Italy?
Yes — Visa, Mastercard, American Express, Discover, Diners Club, JCB, Apple Pay and Google Pay are the marks shown on the store. The charge is in US dollars; your bank converts it to euros at its own rate.
When do I need to order for delivery today?
Before 11 a.m. Eastern on the delivery day — the table above says what that is in Italy today, and the line under it shows today's cut-off on your own clock. After that, the checker offers the next delivery day.
Does the card have to be in English?
Yes, in Latin letters — it prints as typed. Names and the delivery address must be in Latin letters.