Ordering from New Zealand · delivered in New York
Send gift baskets to New York from New Zealand
The sender is in New Zealand, the gift is made and delivered in New York. The store's New York team prepares it and local drivers hand it over — the same day only across Manhattan, Brooklyn and Queens when the order is in by 11 a.m. Eastern — 3 a.m. the next day NZST where you are. Billed in US dollars, with no border to cross and therefore no customs or import fee.
Checking out from New Zealand
Cards issued in New Zealand and New York delivery addresses are a normal pairing here. Keep the two addresses in their own boxes; everything about timing and tax is worked out from the recipient's.
Who pays
The billing section wants your details as your bank holds them: street address, suburb, city and postcode, country New Zealand, and your postcode in the postal-code field, which accepts it. None of this is passed to the recipient — they get the gift, the message and your name if you add it.
The recipient's side
Street, number and apartment or suite in New York, their ZIP code (five digits, e.g. 10001 or 11201), country United States. Enter that ZIP in the checker below and you'll see the delivery day checkout will offer; a local phone number for them is worth adding for the driver.
The cut-off in New Zealand's time
To be delivered today the order has to be in by 11 a.m. Eastern — on a New Zealand clock, 3 a.m. the next day NZST — so an order placed during your evening still reaches New York before its morning cut-off. You choose the recipient's New York date, not your own. Same-day covers Manhattan, Brooklyn and Queens (11 a.m. Eastern, seven days a week, by 5 p.m. to businesses and 9 p.m. to homes); the Bronx, Staten Island, Long Island, Westchester and the rest of New York State are next business day by courier when the order is in by 2 p.m. Eastern, Monday to Friday. Delivery is free on orders of $100 or more per address in Manhattan, Brooklyn and Queens; otherwise $19.99; courier shipping is shown at checkout before you pay.
| Where you are | Order by 11 a.m. ET for delivery today | Order by 2 p.m. ET for next-day | Support (9 a.m.–8 p.m. ET) |
|---|---|---|---|
| New Zealand (NZST) | 3 a.m. the next day | 6 a.m. the next day | 1 a.m.–12 p.m. the next day |
Converted for September 17, 2026; summer time is allowed for at both ends. The store makes no deliveries on Thanksgiving, Thu Nov 26; Christmas Day; New Year's Day.
Working out today's cut-off in your time zone…
When can it arrive?
Enter the recipient's New York ZIP code — the answer comes from the same delivery service the checkout uses.
Same-day only across Manhattan, Brooklyn and Queens when ordered by 11 a.m. Eastern; next business day by courier elsewhere in New York State.
Charged in US dollars — your bank converts
The figure you're billed
Everything is priced and charged in USD; the store offers no other currency. Gift, New York sales tax (for the delivery address) and delivery, if any, make the total — and your bank converts it to New Zealand dollars (NZD) at whatever rate it applies.
Which cards
The store displays Visa, Mastercard, American Express, Discover, Diners Club, JCB, Apple Pay and Google Pay. A New Zealand-issued card is fine with your own billing address — if your bank queries an unfamiliar US merchant, that is routine and clears once you confirm.
Zero for the recipient
There is no cross-border shipment here — the basket is produced and delivered within the United States, so no customs or import charge exists to pay.
Card and message
Type your note into Add a Greeting Card on the product page — it's printed verbatim on the card. No name on it, no clue who it's from.
Language, characters and names
In New Zealand the language is English and Māori; on the store it is English, from the product pages to the checkout.
Message language
Compose the message in any language that uses Latin letters and it is printed as written.
Your own details
Latin letters, matching your card statement: street address, suburb, city and postcode. Add your phone number including the country code.
The recipient's details
The name the doorman or reception would recognise, the street address and ZIP (Latin letters), and a New York phone number for the driver. Offices need the company and floor, hospitals the ward and room.
Popular across the store
Senders from New Zealand are fewer, so these are the gifts the store's customers send to New York most, over the available history (the end of 2022 to today). Every gift is live on the store; prices in US dollars.
#1 with all senders
Custom Gourmet Gift Baskets
Build to your budget
View gift
#2 with all senders
Custom Champagne Gift Baskets
Build to your budget
View gift
#3 with all senders
Custom Wine Gift Baskets
Build to your budget
View gift
#4 with all senders
Red Wine Gifts
Priced by the bottle you choose
View gift
#5 with all senders
Custom Liquor Gift Baskets
Build to your budget
View gift
#6 with all senders
Absolute Chocolate Smorgasbord Gift Basket
$67.99
View giftCollections to start from
After you order
Where is it?
The tracking page wants two things: the email you ordered with and the recipient's New York ZIP (your postcode won't work there). Give a fresh order a little time to show up.
Getting help
The support team answers 9 a.m.–8 p.m. Eastern — 1 a.m.–12 p.m. NZST the next day where you are — seven days, on email, phone and live chat; hours stretch around the big holidays.
Sending a bottle: 21+
Alcohol requires a recipient aged 21+ with photo ID and is not left at the door. Gifts without a bottle can be left with a doorman, front desk or mailroom, or in a safe place; you're notified once it's done.
Elsewhere in New York
Ordering from New Zealand works the same for every one of these; the delivery terms differ by place, and each page states its own.
- Manhattan
- Brooklyn
- Queens
- The Bronx
- Staten Island
- Long Island
- Westchester & Rockland
- New York State
Before you order from New Zealand
What will it cost me in New Zealand dollars?
The USD total — the gift, New York's sales tax for the recipient's address and any delivery charge — is shown before you pay. Your bank sets the NZD amount at its own rate; the store shows prices in USD only.
Will my recipient be charged duty or a delivery fee?
No. The gift is prepared and delivered inside the United States; there is no customs or import fee. Delivery is free on orders of $100 or more per address in Manhattan, Brooklyn and Queens; any charge is shown to you at checkout, never to them.
What's the latest an order can go in for today?
Before 11 a.m. Eastern on the delivery day — the table above says what that is in New Zealand today, and the line under it shows today's cut-off on your own clock. After that, the checker offers the next delivery day.
What does the recipient find out about me?
Only what you choose: The recipient sees the gift, the card and, if you signed it, your name. The price, your address and your payment details are never shown.
Are gifts with alcohol allowed?
Yes, to a recipient who is 21+. Someone 21 or older must be there to receive it and may be asked for photo ID (government-issued).
Can I pay with a card issued in New Zealand?
Yes — Visa, Mastercard, American Express, Discover, Diners Club, JCB, Apple Pay and Google Pay are the marks shown on the store. The charge is in US dollars; your bank converts it to New Zealand dollars at its own rate.