Ordering from the UAE · delivered in New York
Send gift baskets to New York from the United Arab Emirates
You order from the UAE; the person you're sending to is in New York. The basket is prepared by the store's New York team and brought to their door by local drivers — the same day only across Manhattan, Brooklyn and Queens when the order is in by 11 a.m. Eastern — 7 p.m. +04 where you are. You pay in US dollars; nothing crosses a border, so there are no customs or import fees.
Your details and theirs — where each goes
The store takes orders from the UAE regularly. Checkout asks who is paying and who is receiving, and confusing the two is the one common slip — the delivery day and the tax come from the recipient's address.
Yours — the billing address
Exactly as your card statement shows it: street address, area and emirate — most addresses have no postal code, with the UAE as the country. Your P.O. Box or area (no postal code) goes in the postal-code box; the store's checkout accepts it. Nothing about you reaches the recipient except the card message and, if you sign it, your name.
Theirs — the delivery address
Their New York street address, apartment or suite, and their five-digit ZIP code (like 10001 or 11201), with the United States as the country. Put the ZIP in the checker below to see which delivery day it gets; the same check runs at checkout. A phone number for the recipient helps the driver.
The cut-off in the UAE's time
Where you are in the UAE, 7 p.m. +04 is New York's 11 a.m. Eastern cut-off for delivery today. You choose the recipient's New York date, not your own. Same-day covers Manhattan, Brooklyn and Queens (11 a.m. Eastern, seven days a week, by 5 p.m. to businesses and 9 p.m. to homes); the Bronx, Staten Island, Long Island, Westchester and the rest of New York State are next business day by courier when the order is in by 2 p.m. Eastern, Monday to Friday. Delivery is free on orders of $100 or more per address in Manhattan, Brooklyn and Queens; otherwise $19.99; courier shipping is shown at checkout before you pay.
| Where you are | Order by 11 a.m. ET for delivery today | Order by 2 p.m. ET for next-day | Support (9 a.m.–8 p.m. ET) |
|---|---|---|---|
| United Arab Emirates (+04) | 7 p.m. | 10 p.m. | 5 p.m.–4 a.m. the next day |
Worked out for September 17, 2026, daylight-saving rules of both places included. There is no delivery on Thanksgiving, Thu Nov 26; Christmas Day; New Year's Day.
Working out today's cut-off in your time zone…
When can it arrive?
Enter the recipient's New York ZIP code — the answer comes from the same delivery service the checkout uses.
Same-day only across Manhattan, Brooklyn and Queens when ordered by 11 a.m. Eastern; next business day by courier elsewhere in New York State.
One currency at checkout: USD
How the total is made up
Gift + New York sales tax on the recipient's address + any delivery charge, all in US dollars, which is the only currency the store shows. That USD sum is what leaves your card; the UAE dirhams (AED) equivalent depends on your bank's rate, not the store's.
Paying by card
Marks on the store: Visa, Mastercard, American Express, Discover, Diners Club, JCB, Apple Pay and Google Pay. A card from the UAE goes through against your own billing address. Banks occasionally pause a first US transaction to check with you — nothing to do with the store.
Nothing at the border
Because the basket is built and delivered in New York, there is no international shipment — and therefore no customs, duty or import charge for the recipient.
Your message travels with it
Use Add a Greeting Card on the product page; the text is printed as written. Sign it or not — an unsigned card keeps you anonymous.
Words on the card, words on the label
Arabic and English are spoken in the UAE; the store and its checkout are in English.
Your words on the card
Latin-alphabet text in any language goes onto the card unchanged. Writing in Arabic is untested on this store's cards — stick to Latin letters or transliterate.
Your own details
Latin letters, matching your card statement: street address, area and emirate — most addresses have no postal code. Add your phone number including the country code.
The recipient's details
The name the doorman or reception would recognise, the street address and ZIP (Latin letters), and a New York phone number for the driver. Offices need the company and floor, hospitals the ward and room.
What New York receives most
Not enough Emirati orders to draw a ranking from, so these are the store's most-sent gifts to New York over the available history (the end of 2022 to today), all live and priced in USD.
#1 with all senders
Custom Gourmet Gift Baskets
Build to your budget
View gift
#2 with all senders
Custom Champagne Gift Baskets
Build to your budget
View gift
#3 with all senders
Custom Wine Gift Baskets
Build to your budget
View gift
#4 with all senders
Red Wine Gifts
Priced by the bottle you choose
View gift
#5 with all senders
Custom Liquor Gift Baskets
Build to your budget
View gift
#6 with all senders
Absolute Chocolate Smorgasbord Gift Basket
$67.99
View giftShop by kind of gift
What happens next
Where is it?
The tracking page wants two things: the email you ordered with and the recipient's New York ZIP (your P.O. Box or area (no postal code) won't work there). Give a fresh order a little time to show up.
Getting help
The support team answers 9 a.m.–8 p.m. Eastern — 5 p.m.–4 a.m. +04 the next day where you are — seven days, on email, phone and live chat; hours stretch around the big holidays.
Alcohol: 21+ and photo ID
Wine, champagne, beer or spirits go only to a recipient who is 21+ and shows photo ID at the door — never left unattended. Other gifts can be left with a concierge, reception desk or mailroom, or in a safe spot, and you're told when it's done.
Destinations across New York
The delivery arrangements vary from place to place, and each page spells them out; the way you order from the UAE does not.
- Manhattan
- Brooklyn
- Queens
- The Bronx
- Staten Island
- Long Island
- Westchester & Rockland
- New York State
Before you order from the UAE
Can I pay with a card issued in the UAE?
Yes — Visa, Mastercard, American Express, Discover, Diners Club, JCB, Apple Pay and Google Pay are the marks shown on the store. The charge is in US dollars; your bank converts it to UAE dirhams at its own rate.
When do I need to order for delivery today?
Before 11 a.m. Eastern on the delivery day — the table above says what that is in the UAE today, and the line under it shows today's cut-off on your own clock. After that, the checker offers the next delivery day.
Is a card message in Arabic possible?
Yes, in Latin letters — it prints as typed. A message in Arabic hasn't been tested through the card-printing path; use Latin letters or a transliteration. Names and the delivery address must be in Latin letters.
Can I send wine or spirits?
Yes, to a recipient who is 21+. Someone 21 or older must be there to receive it and may be asked for photo ID (government-issued).
Will my recipient be charged duty or a delivery fee?
No. The gift is prepared and delivered inside the United States; there is no customs or import fee. Delivery is free on orders of $100 or more per address in Manhattan, Brooklyn and Queens; any charge is shown to you at checkout, never to them.
Is the delivery date my date or New York's?
The date the gift should arrive at the recipient's address, on New York's calendar. If it's already past 11 a.m. in New York, the earliest date offered is tomorrow.